Politique de remboursement

Return & Refund Policy

Due to hygiene and safety reasons, certain items such as beauty and personal care products cannot be returned.

If your item arrives damaged or incorrect, please contact us within 7 days of receiving your order at:
florelyn.contact@gmail.com

To be eligible for a return:
- Items must be unused and in their original packaging.
- Proof of purchase is required.

Refunds are processed after inspection and approval.

Florelyn reserves the right to refuse returns that do not meet our policy requirements.